My tour

Frequently Asked Questions

How is the support during a self-guided tour?

You ride individually but you get maps and directions. Our local partner is also always available if you require assistance.

How do I get to the tour start where will I be dropped off after the tour finish?

For some tours there are so-called transfer sites (the 'meeting-points'). This may be an airport, train station or a motorhome or rental car depot. Transfer between such places and the tour start/finish are provided free of charge or for a fee by the tour company. You can choose different meeting point(s) for we will offer the most advantageous transfer rate. We take care of a perfect connection with your tour.

When does my tour start and end?

Both start and finish times of the tour are listed at the tour features. At the start there is time for instruction of routes and equipment, and sometimes a short local bike tour. At the guided tours there is often a communal dinner where you get to know the other tour participants. Most tours end on the morning of the last day, after breakfast. If you want to arrive before the tour start or stay after the tour finish we can book you extra accommodation nights.

What if I break down on my rental bike?

At a guided tour the guide or the support-van crew will repair or replace the bicycle. During a self-guided tour, you take care of the simple repairs (e.g. a flat tire) yourself. In case of a more severe defect you can call our local partner. They will have the repair done by a local bicycle repair shop or they will have the rental bike replaced.

At a guided tour, I am riding with a group. What is the pace like?

First of all: it is your vacation and not a race. At each tour a certain level is given which indicates whether the tour matches your fitness and cycling experience. Even at guided tours your can often choose your own pace. If you are a fast cyclist you can use the route directions and go your own way. If you stop a lot or if you are a slow rider there is always a tour guide for you to pick you up or the support van that can take you and your bike.

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